Privacy Policy

At FormFlight, we are dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, "our service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on our service includes:

Personal Data

• Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information (e.g., age, gender, hometown, and interests), that you voluntarily give to us when you register with our service or when you choose to participate in various activities related to our service, such as online chat and message boards.
• Financial information (e.g., valid credit card number, card brand, expiration date) that you provide when you purchase, order, return, exchange, or request information about our services from our service.
• Travel-related information such as passport details, visa information, frequent flyer numbers, and dietary preferences, which are necessary for flight bookings and airline reservations.

Derivative Data

• Information our servers automatically collect when you access our service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing our service.

Data From Social Networks

• User information from social networking sites, such as Apple’s Game Center, Facebook, Instagram, Pinterest, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our service to:

• Create and manage your account for travel booking and planning.
• Process your flight bookings, airline reservations, and payments.
• Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and our service.
• Email you regarding your account or order.
• Enable user-to-user communications.
• Fulfill and manage purchases, orders, payments, and other transactions related to the service.
• Generate a personal profile about you to make future visits to our service more personalized.
• Increase the efficiency and operation of our service.
• Monitor and analyze usage and trends to improve your experience with our service.
• Notify you of updates to the service.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Request feedback and contact you about your use of our service.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

• If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

• We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance, in order to facilitate your flight bookings and related travel services.

Marketing Communications

• With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Other Third Parties

• We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Privacy Rights (GDPR Compliance)

As a company operating globally, we adhere to the General Data Protection Regulation (GDPR) for our users in the European Economic Area (EEA) and the UK. This means you have the following rights:

• The right to be informed: About how your personal data is collected and used.
• The right of access: To your personal data.
• The right to rectification: To correct inaccurate or incomplete personal data.
• The right to erasure ("the right to be forgotten"): To request the deletion of your personal data under certain circumstances.
• The right to restrict processing: To limit the way we use your data.
• The right to data portability: To obtain and reuse your personal data for your own purposes across different services.
• The right to object: To certain types of processing, including direct marketing.
• Rights in relation to automated decision making and profiling: Not to be subject to a decision based solely on automated processing.

To exercise any of these rights, please contact us using the contact information provided below.

Third-Party Websites

Our service may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our service, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 16. If you become aware of any data we have collected from children under age 16, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

FormFlight

1070 Rutland Road

New York, New York 11212

USA